Shipping Policy

At USA Neon Sign, we’re committed to getting your order to you quickly and safely.

Order Processing Time
All custom neon signs are made to order and typically ship within 5–7 business days from the date of purchase. You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.

Shipping Methods
We ship all orders using UPS or FedEx, depending on your location and the best available delivery time. Shipping carriers are selected to ensure reliable and fast delivery.

Local Pickup
If you're located near our Texas warehouse, we offer free local pickup. Please select this option at checkout and we will notify you when your sign is ready for pickup.

Shipping Rates
Shipping costs are calculated at checkout based on the destination and size of the sign. Larger signs may incur higher shipping fees due to packaging and handling.

Delivery Issues
Once your order has been shipped, delivery times may vary based on the carrier and destination. If you experience any issues with delivery or tracking, please contact us at support@usaneonsign.com and we’ll be happy to assist you.